Jewellery repair starts with the right assessment.
Need a ring resized, a broken chain repaired, a missing stone replaced or treasured jewellery restored? Tell us what happened, upload photographs and start a no-obligation repair enquiry.
Find the repair service that fits the problem.
Jewellery repair depends on materials, construction, stones, wear and previous work. Start with the closest service below or send an enquiry if you are unsure.
Ring Repair
Repairs for worn, damaged or misshapen rings, with careful assessment before work begins.
Repair information →Ring Resizing
Professional ring sizing with attention to fit, finish, stones and construction.
Repair information →Stone Replacement
Assessment and replacement options for missing or damaged stones and diamonds.
Repair information →Claw & Prong Repair
Repair worn or damaged settings that can leave valuable stones at risk.
Repair information →Chain & Necklace Repair
Broken links, soldering, clasps and structural repairs for chains and necklaces.
Repair information →Rhodium Plating
Restore the bright white finish of suitable white-gold jewellery.
Repair information →Restoration
Thoughtful restoration for worn, damaged, inherited or sentimental jewellery.
Repair information →Cleaning & Polishing
Professional finishing to revive jewellery while respecting the underlying piece.
Repair information →Postal Repair
A convenient route for customers who cannot visit a repair specialist locally.
Repair information →Useful information before you decide what to do.
How much does jewellery repair cost?
See the main factors that affect repair pricing and why an accurate quote may require photographs or inspection.
View pricing guide →Can my ring be resized?
Metal, design, stones, engraving and the size change required can all affect whether and how a ring is resized.
Ring resizing guide →Can I send jewellery for repair?
Understand why packaging, tracking, appropriate cover and confirmed receipt arrangements matter for postal repairs.
Postal repair information →Understand the repair before approving work.
Our guides cover warning signs, likely repair considerations and questions worth asking before work begins.
What to Do If a Jewellery Repair Damages Your Ring: Practical UK Guidance
Steps to take immediately after suspected damage or a lost stone, how to gather evidence, who to contact, and how dispute resolution (including NAJ Resolve) and insurers may…
Read guide →How Ring Resizing Can Affect Stone Settings: Risks, Why It Happens, and When to Get an Assessment
Resizing a ring can change stresses on the mount and, in some designs, lead to stones becoming loose. This guide explains common mechanisms, which settings are most at…
Read guide →Turnaround-time Expectations and Fast-Track Options for Jewellery Repairs in the UK
Understand what affects jewellery-repair timelines, what to expect for simple versus complex jobs, how fast-track or express options work, and how to prepare your pieces and questions before…
Read guide →Reassurance Resources for Jewellery Repairs: Reviews, Dispute Handling and Returned-Work Process
How to use customer reviews, understand dispute procedures and what to expect when repaired jewellery is returned — plus the questions to ask and variables that affect outcomes.
Read guide →How to Package and Send Jewellery for Repair in the UK: Practical Steps and Documentation
Clear, secure packaging and the right documentation speed up jewellery repairs and reduce risk. This guide covers how to prepare items, what forms and copies to include, how…
Read guide →Chain & Clasp Repair: Packaging, Prevention and Care for Thin Chains
Practical advice on preventing thin-chain breakage, recognising common weak points, and how to pack and prepare chains and clasps for safe transport to a repairer. Explains variables that…
Read guide →Have jewellery that needs repairing?
Send clear photographs and tell us what needs attention. Your enquiry is stored securely so it is not lost if an email notification fails.