Jewellery repair starts with the right assessment.
Need a ring resized, a broken chain repaired, a missing stone replaced or treasured jewellery restored? Tell us what happened, upload photographs and start a no-obligation repair enquiry.
Find the repair service that fits the problem.
Jewellery repair depends on materials, construction, stones, wear and previous work. Start with the closest service below or send an enquiry if you are unsure.
Ring Repair
Repairs for worn, damaged or misshapen rings, with careful assessment before work begins.
Repair information →Ring Resizing
Professional ring sizing with attention to fit, finish, stones and construction.
Repair information →Stone Replacement
Assessment and replacement options for missing or damaged stones and diamonds.
Repair information →Claw & Prong Repair
Repair worn or damaged settings that can leave valuable stones at risk.
Repair information →Chain & Necklace Repair
Broken links, soldering, clasps and structural repairs for chains and necklaces.
Repair information →Rhodium Plating
Restore the bright white finish of suitable white-gold jewellery.
Repair information →Restoration
Thoughtful restoration for worn, damaged, inherited or sentimental jewellery.
Repair information →Cleaning & Polishing
Professional finishing to revive jewellery while respecting the underlying piece.
Repair information →Postal Repair
A convenient route for customers who cannot visit a repair specialist locally.
Repair information →Useful information before you decide what to do.
How much does jewellery repair cost?
See the main factors that affect repair pricing and why an accurate quote may require photographs or inspection.
View pricing guide →Can my ring be resized?
Metal, design, stones, engraving and the size change required can all affect whether and how a ring is resized.
Ring resizing guide →Can I send jewellery for repair?
Understand why packaging, tracking, appropriate cover and confirmed receipt arrangements matter for postal repairs.
Postal repair information →Understand the repair before approving work.
Our guides cover warning signs, likely repair considerations and questions worth asking before work begins.
Clear policies and communication on guarantees, insurance and liability for jewellery repairs
Practical guidance for UK jewellers and customers on how to present and interpret repair guarantees, insurance while in care, and liability limits—focusing on paperwork, realistic expectations and the…
Read guide →Replacing Lost Stones in Jewellery: Clear Policy, Sourcing Options and Realistic Cost Framing (UK)
Practical guidance for jewellers and customers on replacing lost stones: how to choose between sourcing matching stones or using client-supplied stones, what variables affect cost, and why an…
Read guide →Understanding Turnaround Times, Repair Coverage and Damage Liability for Jewellery Repairs (UK)
Clear expectations about how long a repair will take, what guarantees or cover apply if something goes wrong during the work, and the variables that affect both are…
Read guide →How to Pack and Post Jewellery Safely in the UK: Free Repair Pack Tips
Clear, compact guidance for preparing jewellery for posted repairs: secure packaging, discreet labelling, proof of postage and practical checks to reduce risk in transit. Use this checklist and…
Read guide →Customer communication checkpoints for photo-based jewellery quotes and repair updates
Practical guidance for jewellers and customers on using photos for quotes, setting clear approval gateways and providing timely repair-status updates to reduce delays and customer anxiety.
Read guide →How to Compare Itemised Quotes for Ring Resizing, Chain Repair and Stone Resetting (UK)
Practical guidance on the variables that affect costs for common jewellery repairs in the UK and what to ask for in an itemised estimate so you can compare…
Read guide →Have jewellery that needs repairing?
Send clear photographs and tell us what needs attention. Your enquiry is stored securely so it is not lost if an email notification fails.