Jewellery repair starts with the right assessment.
Need a ring resized, a broken chain repaired, a missing stone replaced or treasured jewellery restored? Tell us what happened, upload photographs and start a no-obligation repair enquiry.
Find the repair service that fits the problem.
Jewellery repair depends on materials, construction, stones, wear and previous work. Start with the closest service below or send an enquiry if you are unsure.
Ring Repair
Repairs for worn, damaged or misshapen rings, with careful assessment before work begins.
Repair information →Ring Resizing
Professional ring sizing with attention to fit, finish, stones and construction.
Repair information →Stone Replacement
Assessment and replacement options for missing or damaged stones and diamonds.
Repair information →Claw & Prong Repair
Repair worn or damaged settings that can leave valuable stones at risk.
Repair information →Chain & Necklace Repair
Broken links, soldering, clasps and structural repairs for chains and necklaces.
Repair information →Rhodium Plating
Restore the bright white finish of suitable white-gold jewellery.
Repair information →Restoration
Thoughtful restoration for worn, damaged, inherited or sentimental jewellery.
Repair information →Cleaning & Polishing
Professional finishing to revive jewellery while respecting the underlying piece.
Repair information →Postal Repair
A convenient route for customers who cannot visit a repair specialist locally.
Repair information →Useful information before you decide what to do.
How much does jewellery repair cost?
See the main factors that affect repair pricing and why an accurate quote may require photographs or inspection.
View pricing guide →Can my ring be resized?
Metal, design, stones, engraving and the size change required can all affect whether and how a ring is resized.
Ring resizing guide →Can I send jewellery for repair?
Understand why packaging, tracking, appropriate cover and confirmed receipt arrangements matter for postal repairs.
Postal repair information →Understand the repair before approving work.
Our guides cover warning signs, likely repair considerations and questions worth asking before work begins.
How to Package and Send Jewellery for Repair in the UK: Practical Steps and Documentation
Clear, secure packaging and the right documentation speed up jewellery repairs and reduce risk. This guide covers how to prepare items, what forms and copies to include, how…
Read guide →Chain & Clasp Repair: Packaging, Prevention and Care for Thin Chains
Practical advice on preventing thin-chain breakage, recognising common weak points, and how to pack and prepare chains and clasps for safe transport to a repairer. Explains variables that…
Read guide →How to assess trust signals for jewellery repairs in the UK
What to look for and ask about before handing over a ring: clear written policies, handling of insurance and loss/damage, and sensible dispute steps so you can reduce…
Read guide →Damage, Liability and Repair-Guarantee Terms: What to do if a Ring Is Damaged During Repair (UK)
Practical steps for consumers whose jewellery was damaged during repair: how to gather evidence, ask the right questions, understand likely responsibilities, and start a claim or dispute resolution…
Read guide →When resizing is unsafe: guidance for vintage, antique and high‑risk rings
Some rings cannot be safely resized without major structural work. This guide explains common risk factors, what specialist workshops consider, alternative approaches (remake, structural reinforcement, inserts) and the…
Read guide →Upfront pricing for postage/return and contingency costs: what to ask before sending jewellery for repair
Unexpected charges for postage, insured return or extra repair work are a common cause of disputes. This guide explains the variables that affect costs for sending and returning…
Read guide →Have jewellery that needs repairing?
Send clear photographs and tell us what needs attention. Your enquiry is stored securely so it is not lost if an email notification fails.