Can you quote from a photograph?
Photographs can be enough for useful initial guidance, but a final quotation may require physical inspection, measurements or testing.
Should I keep wearing jewellery with a loose stone?
No. If a stone moves, stop wearing the piece until the setting has been assessed.
Can every ring be resized?
No. Design, metal, stones and construction can limit or change the safest resizing options.
Do you accept postal enquiries?
Yes. Start by submitting photographs and details. Do not post valuable jewellery until appropriate handling instructions have been agreed.
Are published repair prices fixed?
No. Jewellery varies too much for a responsible universal price. A quotation should reflect the actual piece and work required.
Can old or sentimental jewellery be restored?
Often, yes. Restoration planning should balance security and wearability with preservation of important original details.