Jewellery Repair Pricing Guide

More transparent, itemised guidance for common repairs

To make our pricing guidance more useful without a fixed online price list, here is an itemised way to understand what a quotation for common repairs typically includes and which variables most affect cost. This is intended to help you compare estimates and provide better information when requesting an assessment.

• Common repair components
  • Diagnostic assessment – time to examine construction and existing repairs.
  • Metalwork labour – cutting, soldering, reshaping, resizing or re-forming.
  • Material addition or replacement – new metal (by weight and karat), replacement links, replacement posts or shanks.
  • Stone work – removal/protection, replacement stones or re‑setting/re‑tipping of prongs.
  • Finishing – polishing, burnishing, texturing and any surface work such as plating or rhodium (not all finishes are identical).
  • Specialist processes – hand engraving, micro‑setting, laser work, or chemical cleaning that require specialist equipment or subcontracting.
  • Packaging, secure postage and handling – agreed instructions for tracked/insured transit and return.
• How that translates to the common jobs you asked about
  • Ring resizing – labour to cut/join and finish plus any extra metal if size increase requires additional material. Complexity rises where there are stones, full‑set bands, channel settings or engraving.
  • Chain repair – small link re‑soldering or replacement of broken links is less intensive; repairs that require remaking sections or matching a worn pattern increase time and material.
  • Prong re‑tipping / stone security – labour to rebuild or reprofile prongs and re‑seat stones; if stones must be removed or replaced, that adds to cost and assessment time.
• Why simple “from” prices can be misleading

  Pieces that look straightforward at a glance often reveal additional wear, hidden repairs, or fragile settings when inspected. For that reason we give a firm quote only after sufficient evidence—photographs can support an initial estimate but are not always enough for a final quotation.

• How to get a clearer quote quickly
  1. Provide clear photos (close up of damage, hallmarks and full piece) and basic details (metal type if known, ring sizes, number and type of stones).
  2. Describe any previous repairs, noticeable wear or sentimental constraints on altering the piece.
  3. Confirm postage instructions in writing if sending items: agree tracked/insured handling, declared value and return method before dispatch.
• Priority and specialist routing

  There are options for priority handling or specialist routing; these affect cost and are best discussed at assessment so any premium is clear and agreed.

For an itemised, evidence-based quotation tailored to your piece, request an assessment here: https://jewelleryrepaircentre.com/get-a-quote/

How to get a clear, itemised quotation

We know uncertainty about follow‑on or add‑on charges is a common concern. To help you compare estimates and avoid surprises, here is a practical guide to the kind of itemised quotation you should request and the variables that commonly change the cost. This is intended to improve transparency without publishing fixed online prices.

• Suggested quote structure – Ask for a written breakdown that separates: diagnostic assessment, metalwork labour, material additions (metal by type/weight), stone work (removal/protection, replacement, resetting), finishing (polish, plating or rhodium where relevant), any specialist subcontracted processes, and agreed postage/handling. Itemising in this way makes it clear which costs are optional or conditional.
• Key variables that materially affect price
  • Metal type and quantity required (gold karat, platinum, silver) and whether new metal must be added to resize or remake sections.
  • Construction and accessibility – full‑set bands, channel settings, tapering shanks, or hidden joints require different techniques and time.
  • Stone work complexity – whether stones must be removed, protected, re‑tipped, replaced or matched, and whether settings need re‑profiling or additional securing.
  • Extent of wear or previous repairs – aged joins, internal fractures or prior soldering can extend labour and inspection time.
  • Finishes and specialist work – hand engraving, micro‑setting, laser welding or extensive re‑texturing often involve specialist skills or subcontracting.
• Commonly requested examples – When asking for a quote, request separate line items for a plain resize versus a resize that requires stone removal; chain soldering versus remaking a section; and prong re‑tipping alone versus stone replacement. This prevents a single ambiguous price from hiding likely follow‑on costs.
• Photographs and initial assessments – Photographs are useful and can support an early, indicative assessment, but they may not reveal internal construction, hidden wear or the need to remove stones. A final, firm quotation usually requires physical inspection or agreed instructions for an assessment service.
• Postage and sending instructions – If you send jewellery for assessment or repair, agree handling instructions in advance and use a tracked, insured service as advised. Confirmation of how items will be assessed on arrival and how further work will be authorised should be part of the quote process.

If you’d like an itemised assessment based on your specific item, request one here: https://jewelleryrepaircentre.com/get-a-quote/

Transparent stone replacement, sourcing and itemised charges

When a stone is missing, damaged or needs replacing, the overall cost is typically a sum of separate elements rather than a single fixed figure. To help you understand quotations and compare estimates, we explain the common components and the factors that most affect cost.

Typical cost components

• Diagnostic assessment — examination of the piece to confirm construction, access to the setting and whether existing stones must be removed or protected before work.
• Sourcing or supply cost — the price of a replacement stone, which varies by size, cut, colour, clarity and whether the stone is a natural or lab-grown material. Matching existing stones can increase sourcing time and cost.
• Setting labour — time to prepare the setting, re-seat or re-tip prongs, micro-setting or other specialist setting work.
• Material or metalwork — any additional metal required (for example to rebuild a setting) and finishing such as polishing or rhodium plating where needed to match the surrounding metal.
• Specialist processes — additional charges if work requires laser, micro-setting, engraving or subcontracting to a specialist supplier.
• Postage and secure handling — agreed instructions for tracked/insured transit and return; costs and handling are itemised and arranged before sending valuable jewellery.

Why per-stone pricing varies

• Per-stone charges usually separate the labour/setting fee from the stone’s purchase price. The labour portion reflects complexity and skill; the stone cost depends on market availability and grading criteria.
• Matching existing stones (size, colour and cut) can require sourcing from specific suppliers or ordering to match, which affects lead time and price. Natural vs lab-grown choices also change sourcing options and cost ranges.
• Small or low-profile stones often require more time per stone (micro-setting), so per-stone labour can be higher even when the replacement stone unit cost is low.

Photographs and initial assessments

Clear photographs and measurements can support an initial assessment and help identify likely work, but they may not be sufficient for a final quotation. A detailed inspection can reveal construction issues, hidden wear or previous repairs that change the scope of work.

Postage and sending instructions

If you are asked to post an item, use the agreed instructions, a tracked and suitably insured service, and wait for an initial assessment confirmation before authorising any costly sourcing or specialist work.

For an itemised assessment tailored to your piece — including sourcing options (natural versus lab-grown), per-stone breakdowns and the likely labour elements — request a quotation here: https://jewelleryrepaircentre.com/get-a-quote/

Practical pricing guidance and what to expect in a quote

We understand customers often want a realistic sense of likely costs before asking for an assessment. To improve transparency without fixed online prices, below are the typical cost drivers and example cost-structure elements you will see itemised in a quotation. This is guidance only — every piece still benefits from an inspection or sufficient supporting evidence before a final price is given.

What a quotation normally breaks down into
– Diagnostic assessment: time to review construction, previous repairs and hidden wear. This confirms scope before any work proceeds.
– Labour (metalwork): tasks such as cutting, joining, reshaping, resizing, soldering or remaking links are charged for skilled time and complexity.
– Materials: new metal added (type and weight), replacement posts, shanks or clasp components — material choice (gold karat, platinum, base metal) and quantity affect cost.
– Stone work: removal/protection, sourcing, replacement and re‑setting or re‑tipping prongs. Stone origin, size and availability are major variables.
– Finishing and specialist processes: polishing, rhodium/plating, engraving, laser or micro‑setting; some items require subcontracting and are itemised separately.
– Secure handling and postage: agreed instructions for tracked/insured transit, specialist packaging and return postage are included when applicable.

Common requests and the variables that change cost
– Ring resizing: core costs are labour and finish. Increasing size often requires added metal; settings with multiple stones, full‑set bands or engraving add complexity and time.
– Chain and clasp repairs: small link soldering or clasp replacement is commonly a lower‑cost job, but if a section must be remade or links matched to an unusual pattern, material and labour rise accordingly.
– Prong re‑tipping and stone security: labour to rebuild prongs and re‑seat stones is typically less material‑intensive, yet setting type and stone fragility influence the approach and cost.
– Stone replacement/sourcing: prices vary greatly by stone type, size, colour and whether a close match is required. Quotations will separate sourcing cost from setting work.

Photographs and remote enquiries
Photographs and detailed descriptions can support an initial assessment and help prioritise likely cost drivers, but they may not be sufficient for a final quotation. We will usually request an inspection or further information before confirming a price.

Postage and sending guidance
If postage is required, please follow any agreed instructions for secure, tracked and insured handling. We recommend arranging cover appropriate for the item’s value and awaiting an initial assessment before sending very valuable pieces.

Request an assessment and an itemised quotation: https://jewelleryrepaircentre.com/get-a-quote/

Lost stones: how replacement and re‑setting is assessed

Lost or loose stones are one of the most common enquiries we see. Because cost and approach depend on several technical factors, this section explains the typical choices and the variables that most affect a quotation so you can supply useful information and compare estimates more easily.

Two separate parts to consider

• Sourcing the stone – whether a like‑for‑like replacement is available, whether a lab‑grown, natural or alternative stone is acceptable, and whether the original stone can be found and re‑used. Rarity, size, cut, colour and clarity materially affect availability and the likely cost of a matched replacement.
• Setting and security work – removing or protecting nearby stones, re‑tipping or re‑profiling prongs, making a new seat, or altering the mounting to accept a different shape/size. Some settings require specialist techniques (micro‑setting, bespoke bezels or re‑cutting seats) that increase labour and may be subcontracted within our managed repair network.

Key variables that influence price

• Stone characteristics: type (diamond, sapphire, etc.), size (carat equivalent), cut and quality grade or comparable visual match.
• Setting complexity: clustered or pavé settings, low‑profile bezels, tension settings and vintage or fragile mounts often need more time and specialist skill.
• Access and protection: whether surrounding stones must be removed or protected before any work.
• Material work: any additional metal, reshaping, soldering or remaking of components to secure a different stone size/shape.
• Specialist services: sourcing unusual stones, custom cutting, or micro‑setting may involve third‑party suppliers and affect cost and lead options.

Photographs and initial guidance

Clear photographs and a description of the missing stone(s) help with a preliminary assessment and can indicate likely options, but images alone are often insufficient for a final quotation. We will normally recommend an in‑hand inspection to confirm construction, access and any hidden wear before issuing a firm price.

Posting and sending instructions

If you are asked to post jewellery for assessment, follow agreed instructions about tracked and insured services and packaging. Valuable items should be assessed on receipt and a communication sent before any further work is authorised or subcontracted through our managed repair network.

If you would like a detailed assessment and an itemised quotation for sourcing and resetting a lost stone, request an assessment here: https://jewelleryrepaircentre.com/get-a-quote/

Itemised pricing explained — what shapes a quotation

Customers frequently ask for clearer cost expectations. Rather than fixed price lists (which can be misleading), an itemised approach helps you compare estimates and understand why two similar-looking jobs may differ. The sections below describe the typical quotation components and the variables that most affect cost.

• Typical quotation components
  • Diagnostic assessment — time to inspect construction, previous repairs and hidden wear.
  • Metalwork labour — cutting, joining, reshaping, sizing and any finishing time.
  • Material addition or replacement — new metal by weight/karat, new posts, links or shanks.
  • Stone work — removal/protection, replacement stones, re‑setting or prong re‑profiling.
  • Finishing and surface work — polishing, burnishing, plating or rhodium; different finishes require different processes.
  • Specialist processes — e.g. laser work, micro‑setting, hand engraving or subcontracted services.
  • Packaging, secure postage and handling — agreed transit instructions, tracked/insured carriage and secure return.
• How common jobs translate into components
  • Ring resizing — assessment, metalwork labour, possible added metal (if increasing size), re‑finishing and any stone protection or resetting if the band includes settings.
  • Chain repair — small link soldering is mainly labour; remaking sections or matching worn patterns adds material and time.
  • Stone replacement or re‑setting — includes stone sourcing or supply, removal/protection, setting labour and finishing; complexity rises for tight, pavé or channel settings.
• Variables that commonly increase cost
  • Hidden wear or previous repairs revealed on inspection.
  • Hard‑to‑access settings, very small stones or intricate construction.
  • Need for matched materials (specific karat/colour) or specialist subcontracted work.
  • Requiring insured/secure postage instructions or special packaging for high‑value items.
• Postage, handling and sending instructions

  If you send jewellery for assessment, agree instructions in advance. Use tracked and (where appropriate) insured services, pack items securely and follow any guidance on valuation or packaging. An initial assessment is carried out on receipt to confirm scope before a firm quotation is issued.

• Photographs and remote assessments

  Photographs can support an initial, indicative assessment and help prioritise investigations, but they may not be sufficient for a final quotation. Physical inspection can reveal internal construction, wear or previous work that affects the price.

When comparing estimates, ask for an itemised breakdown showing diagnostic fees, labour, materials, specialist work and postage/handling so you can see what drives the total. To request an assessment and a clear, itemised quotation, please start here: https://jewelleryrepaircentre.com/get-a-quote/

Understanding quotes for common repairs: a clearer, itemised approach

Routine repairs often attract widely different estimates. That variability usually reflects the same set of underlying cost factors rather than inconsistent workmanship. Below is an itemised way to read and compare quotations so you can make better-informed choices when you request an assessment.

Typical quotation components

• Diagnostic assessment: Time taken to examine construction, previous repairs and hidden wear. Some assessments happen remotely from photographs; most require physical inspection before a final price can be confirmed.
• Metalwork labour: Cutting, joining, reshaping, sizing and heat work. Complexity (e.g., multiple seams, thin shanks, hollow construction) increases the time required.
• Material additions or replacements: Any extra metal (by weight/karat), replacement posts, links or shanks. The necessity and quantity of new metal are common reasons prices diverge.
• Stone work: Removal/protection, replacement stones or re‑setting and re‑tipping of prongs. Fragile or tightly set stones add risk and time.
• Finishing and surface work: Polishing, texture restoration, plating/rhodium. Different finish standards affect labour and consumables.
• Specialist processes: Hand engraving, micro‑setting, laser work or outsourced specialist tasks may be quoted separately.
• Packaging, postage and handling: Agreed instructions for tracked/insured transit, secure packaging and return handling. These are quoted according to the customer’s chosen transit and insurance instructions.

Why quotes can look so different

Two seemingly similar jobs can differ because of unseen construction, stone settings, previous repairs or the need for replacement metal and specialist work. A lower initial quote may exclude diagnostic fees, specialist subcontracting, or suitable insured return postage — check what is included before agreeing.

Using photographs and remote assessments

Photographs and clear descriptions can support an initial assessment and help narrow likely costs, but they may not reveal internal construction, hairline cracks or metal fatigue. A final, itemised quotation is usually given after physical inspection.

If you would like a clear, itemised quotation based on your preferred instructions for postage and handling, request an assessment here: Get a quote.

Stone security, sourcing and what affects a resetting quote

Stones that fall out or become loose are a common reason customers seek repair. Because the required work can range from a simple re‑tipping to replacing a missing stone and substantially rebuilding a setting, quotes are best understood as itemised estimates that reflect a number of specific variables.

What an itemised quote usually covers

• Diagnostic assessment: time to examine construction, previous repairs and extent of wear (this assessment clarifies whether re‑tipping, tightening, or replacement is needed).
• Stone work: removal/protection during other metalwork, re‑seating, re‑tipping prongs, micro‑setting or full resetting. If a stone is missing, the quote will show options for sourcing a replacement (matching size, colour, cut and quality) and the variables that affect cost.
• Materials: any new metal for prongs, shanks or claws, plus the cost or selection range for replacement stones when applicable.
• Labour and specialist processes: hand setting, laser work, retipping, or subcontracted specialist services where appropriate.
• Finishing: polishing, re‑profiling or surface work after resetting.
• Secure handling and postage: agreed instructions for tracked and insured transit both ways and any secure packaging required.

Key variables that commonly change a quote

• Whether the original stone is available and retrievable.
• Stone type, size and matching difficulty (natural versus lab stones, unusual cuts or colours).
• Condition and accessibility of the setting—deep or intricate settings, channel or pavé work often need more time.
• Extent of existing wear or previous repairs that must be corrected to securely hold the stone.
• Requirement for subcontracted specialist work (micro‑setting, laser welding) or additional finishing.

Photographs you provide can help with an initial assessment and to prioritise likely work, but they may not be sufficient for a final quotation. For valuable items, please follow agreed instructions for tracked/insured handling and expect a physical inspection before any firm price is confirmed.

If you’d like an itemised assessment and options for resetting or sourcing replacement stones, request an assessment here: https://jewelleryrepaircentre.com/get-a-quote/

Customers often want a clearer sense of likely costs for common repairs such as ring resizing, chain soldering and stone replacement. We do not publish fixed prices because the final quotation depends on the piece’s construction and condition. The following explains the itemised elements you’re usually being charged for and the key variables that most affect cost, so you can compare estimates more intelligently.

Typical quotation components

• Diagnostic assessment — time to examine construction, existing repairs and any hidden issues before a firm price can be offered.
• Metalwork labour — cutting, joining, reshaping, sizing and any structural repairs; complexity and specialist tooling increase time.
• Material additions — any new metal required (weight, karat and form), replacement shanks, posts or links.
• Stone work — removal/protection, sourcing or supplying replacement stones, resetting or re‑tipping of prongs; fragile or micro settings take longer.
• Finishing — polishing, burnishing, texturing or plating/rhodium; different finishes and levels of refinement affect cost.
• Specialist processes — hand engraving, laser work or micro setting that may involve subcontractors and specialist fees.
• Postage & handling — agreed instructions for tracked and suitably insured transit both ways and secure packaging; postage is quoted separately where applicable.

How those components typically apply

• Ring resizing — labour is needed to cut/join and re‑form, plus any extra metal if size increase requires additional material. Settings, full bands or engraving make the job more complex.
• Chain repairs — re‑soldering a link is usually straightforward; replacing worn sections, matching chains or remaking links requires more time and metal.
• Stone replacement or security — quoting depends on whether an existing stone can be re‑set, whether a like‑for‑like replacement is available, and how accessible the setting is.

Photos, posting and providing useful information

Photographs and detailed descriptions can speed an initial assessment and help estimate likely work, but they may not be sufficient for a final quotation — an in‑hand inspection is often required. If sending valuable items, agree handling instructions first: use tracked, appropriately insured services, suitable packaging and follow any assessment steps we specify.

If you’d like a clear, itemised quote based on an assessment, request one here: Request an assessment and quotation.

How we provide transparent, itemised quotes and realistic time expectations

We aim to make quotes easier to compare by splitting a quotation into clear components and explaining the factors that change cost or time. A confident, final price usually follows a physical assessment or sufficient supplementary evidence rather than an initial guess. Our role is to coordinate an assessment and a managed repair network to produce an itemised quotation you can review.

Typical quote components you will see itemised

• Diagnostic assessment – time to inspect construction, previous repairs and hidden wear.
• Metalwork labour – cutting, joining, re‑forming and any specialist joining techniques.
• Materials – additional metal by weight/karat or replacement components (posts, shanks, links).
• Stone work – protection/removal, replacement stones, re‑setting or prong re‑profiling.
• Finishing – polishing, burnishing, texture work or surface finishes such as plating.
• Specialist processes – engraving, laser work, micro‑setting or outsourced services.
• Postage and handling – agreed instructions for secure, tracked/insured transit and return packaging.

Why final prices and times vary

• Construction and access: pieces with hidden joints, full‑set bands or complicated settings take longer to assess and repair.
• Wear and previous repairs: areas adjacent to a visible fault may need renewal or strengthening, adding time and materials.
• Stone work complexity: removing, protecting and resetting stones can be labour‑intensive and sometimes requires specialist tooling or sourcing matched stones.
• Material sourcing: replacement metal or matching finishes can affect lead time and cost.

Postage, photographs and the initial assessment

• Photographs can support an initial assessment and help prioritise obvious issues, but they may not be sufficient for a final quotation because details such as internal joins, solder quality or microscopic wear are often not visible.
• If postage is needed, please follow agreed instructions for secure, tracked and insured handling. We will confirm how an item should be sent and record handling requirements before dispatching to our managed repair network for assessment.

Next step: request an itemised assessment and we will describe the likely components of any quotation and the expected process. Request an assessment or quote here: https://jewelleryrepaircentre.com/get-a-quote/

How we assess cost, consent and safe posting for repairs

To give clearer, actionable guidance without fixed online prices, here is how typical cost elements, decision points and safe-posting practices are handled so you know what to expect when you request an assessment.

What influences a quotation
Quotations combine a diagnostic assessment with identifiable cost components: metalwork labour, any additional metal by weight and karat, stone work (removal, protection, replacement or resetting), finishing or plating, and any specialist subcontracting. For many pieces the visible symptom is just the start — construction, access to the fault, previous repairs and the condition of adjacent areas can materially change the work required. Where a repair can be broken into repeatable tasks (for example a single-link solder or standard clasp replacement) it is often possible to provide a narrower price range at assessment; more complex or bespoke work requires detailed inspection first.

Photographs and remote assessment
Photographs are helpful to prioritise and to provide an initial estimate, but they may not capture construction details, internal damage or the exact condition of settings. We may use images to highlight likely cost drivers, however a firm quotation normally follows a physical assessment.

Consent, approval and changes to scope
We follow an explicit approval process: you will receive an itemised written estimate before work proceeds. If the diagnostic inspection uncovers additional issues that would alter the scope or cost, we will contact you with a clear explanation and a revised estimate for approval. Work does not proceed on additional items without your express agreement; any staged or conditional options will be presented in writing so you can choose how to proceed.

Posting and handling
If you need to send jewellery, please follow agreed instructions for secure transit. Use tracked and suitably insured postage and pack items to prevent movement or damage. We or our managed repair network will assess on receipt and confirm the final quotation before further work begins. Do not assume a photograph or description substitutes for an inspection when sending valuable pieces.

If you’d like a clearer, itemised assessment based on your piece, request an appraisal and written estimate: https://jewelleryrepaircentre.com/get-a-quote/

Improving price clarity: how quotations are formed and what to expect

Customers frequently ask for clearer, comparable pricing for common jobs such as ring resizing, chain repair and prong re‑tipping. To help, here is a transparent, itemised explanation of how a quotation is typically built, which variables most affect cost, and how to use photos or postage safely when requesting an estimate.

What a quote usually covers (itemised components)
– Diagnostic assessment: time taken to examine construction, previous repairs and wear patterns.
– Metalwork labour: cutting, joining, reshaping, resizing, link replacement or rebuilding sections.
– Material addition or replacement: extra precious metal by weight, new links, posts, shanks or clasps where required.
– Stone work: removal/protection, replacement stones, re‑setting or re‑tipping of prongs.
– Finishing and surface work: polishing, burnishing, texture work and any plating or rhodium where applicable.
– Specialist processes: engraving, micro‑setting, laser work or subcontracted services that require extra skill or equipment.
– Handling and return postage: agreed instructions for tracked/insured transit and secure packaging.

Common repairs — what typically changes the price
– Ring resizing: straightforward where plain shanks are involved; complexity rises with full‑set bands, channel stones, engraved or pierced work and where additional metal is needed for size increases.
– Chain repair and clasps: small link soldering or clasp reattachment is generally simpler; remaking sections, matching worn patterns or replacing a clasp with a different style increases time and materials.
– Prong work and stone security: reprofiling or rebuilding prongs is labour‑intensive when stones are fragile, set deep or require removal and re‑setting.

Why we don’t publish fixed online prices
A visible symptom does not always indicate the total work required. Metal type/weight, internal construction, hidden wear and previous repairs are frequent causes of unexpected additional work. Published fixed prices can therefore be misleading; instead, we provide clear components so you can compare estimates and understand what drives cost.

Using photos and sending items
Photographs can support an initial assessment and help narrow likely options, but they are often insufficient for a final quotation. If you send items, please follow agreed instructions for secure, tracked and insured handling; an assessment will be carried out on receipt and a firm written quote issued before any work proceeds.

If you’d like an itemised, no‑obligation estimate or to use our online estimator for a likely price band, request an assessment here: https://jewelleryrepaircentre.com/get-a-quote/

Replacing lost or damaged stones — what affects cost and how we assess matches

Many enquiries relate to replacing lost, chipped or stolen stones. Replacements can be straightforward or complex depending on the stone and how it sits in the piece. The cost of a replacement quote is typically the sum of a stone purchase (if required), any stone-specific labour (removal/protection, setting or re-seating) and the usual diagnostic, finishing and secure handling elements described on the main pricing page.

Key variables that influence availability and cost

• Stone specification: size (carat/weight), cut, proportions, colour and clarity all affect supply and price. Treated or rare cuts and natural versus laboratory-grown stones will also influence options and lead times.
• Matching: matching a new stone to existing stones in a multi-stone piece can significantly raise complexity. Achieving a close visual match can require selecting stones from multiple sources or opting for a re-set that improves overall uniformity.
• Setting and access: some settings (e.g. micro-pavé, channel, tension or closed-back settings) require careful stone removal or specialist techniques to avoid damage to adjacent stones or the mounting.
• Supply and sourcing: market availability varies by stone type, size and quality. For uncommon specifications there may be longer lead times and higher sourcing costs; alternatives (such as lab-grown stones) may be possible and will be discussed as options.
• Labour and specialist work: hand-setting, micro-setting, re-profiling prongs or laser work are specialist tasks and are quoted separately from the cost of the replacement stone.

How we assess and quote

• Photographs: good-quality photos of the piece and remaining stones can help form an initial assessment and suggest likely options, but they may not be sufficient for a firm quotation. A physical inspection is normally needed to confirm size, setting condition and exact work required.
• Diagnosis: an itemised quotation will separate the stone cost (where we source or recommend options), stone-handling and setting labour, finishing and any necessary remedial work revealed on inspection.
• Postage and handling: if you send pieces, please follow agreed instructions for tracked and insured transit and packaging. We recommend confirming handling instructions in advance and expect to assess valuables on receipt before finalising recommendations.
• Simple repairs: some basic tasks such as clasp replacement or a simple link solder may be lower-cost and quicker, but even small jobs can vary if the piece has additional issues (wear, previous repairs or fragile settings).

If you’d like a tailored, itemised assessment for a replacement stone or to understand match options and lead times, request an assessment at https://jewelleryrepaircentre.com/get-a-quote/.