Cleaning and polishing can refresh a piece, but the correct process depends on the jewellery and should not remove unnecessary material.
When this repair may be needed
- Surface marks and dullness have accumulated
- Residue has built up around settings
- A repaired piece needs refinishing
- The jewellery needs professional inspection while being cleaned
How the repair is assessed
We consider the metal, finish, stones and condition before choosing cleaning or polishing methods. Some finishes should be preserved rather than polished away.
What can affect the work required?
Metal type, construction, previous repairs, stone settings, wear, access to the damaged area and the finish required can all change the correct repair method. Photographs are useful for an initial assessment, but some pieces need physical inspection before a firm quotation is possible.
Care after repair
Gentle routine care reduces heavy buildup. Avoid aggressive home abrasives and unknown chemical cleaners on valuable or delicate pieces.
Start with an assessment
If you have a piece that may need jewellery cleaning & polishing, send clear photographs and describe what has happened. We will use those details to identify the most appropriate next step.