Expert guidance

Is It Safe to Post Jewellery for Repair?

Postal jewellery repair can be practical, but packaging, tracking, insurance and receipt processes matter.

Postal repair can provide access to specialists beyond your local area, but valuable jewellery should never be posted casually.

Start with photographs

Send photographs and details first. This can establish whether postal assessment is appropriate and avoids unnecessary shipping.

Use the agreed shipping method

Packaging should not advertise the contents, and the chosen service should provide the level of tracking and compensation appropriate to the item. Follow the specific instructions supplied for an accepted job rather than improvising.

Have jewellery that needs attention?

Tell us what has happened and send photos for an initial repair assessment.

Start a repair enquiry